<%#@~^oxUAAA==@#@&V-^'7lVbNmO+vFb@#@&WU~DDK.PM+/!hnP +XY@#@&hnk/CoxD;;nkY`Eh/dlTnr#@#@&@#@&k0,D5E/O`r4;ODWxkC\J#@!@*EJ,Y4+U@#@&71'^tMc&W#@#@&ilw2sbmCYbG E.^'M+;!+kO`rl2w^k^CDkW ;D^ J*@#@&d^k1+U/nxM+5EdYvJsr1+xdnyJb@#@&7kkOEMV'M+$;+kYcJkkOn!DVyE#@#@&d!dnDDks+GEOxM+5EdYvJ;dDYrhW;YyE*@#@&iDwYb:GED'.+$EndD`JMnwDk:G;YyJ*@#@&d.n6Dn/4.lD+x.;EndD`EDWM+d4DmY+yJ*@#@&iDn;!+dOMlYxD;EdO`rD;;+dOMlO+yE#@#@&7hm6hCrDYr:xM+5!+kY`r:mahmkOYb:n+r#@#@&7hbNY4x.+$E/O`EAbNOtyE#@#@&74ko4O{Dn;!nkYcrtko4YyE#@#@&7DwAr9Yt{.+$E+kOcJM+ahrNO4yJb@#@&7Dw4nbotOxM+5EdD`EM+at+bo4O r#@#@&i/4GSVlkONmX/{.n;!+kYcJd4KhslkONmXd+r#@#@&71tCYDrDVn{D;E/DcJ1tCYDkOs J*@#@&iVWT^4lD'M+5EndD`EVKLm4lO+r#@#@&7DDCm0.wd{D;E/DcJDDCm0Dn2k J*@#@&ilV^GAYMl13rxLxM+5EdYvJCs^WhO.mmVk LyJb@#@&iYDmm0.+6Dn/4'.n$E+kO`rYDm^VD0M+dt+E*@#@&dD.l13srskYx.;;+kOvJOMl13Vb:bO r#@#@&ilssKhDmOk o'Mn5E/D`ElssKh.lDrxT Eb@#@&dLnD0;V^;MVxM+$E+kYvEoYWE^V;.^ J*@#@&ilm1n2Ys/T'.+2smmn`Mn;!+dOvJl^^wO:kLyJbLJr~P1tMc&W#SJEJb@#@&dhsmK:+sdL'M+aVCmncM+5EdYvJAn^mWhns/L rbLJEBm4D`2c*SJEJb@#@&drU7kYh/T'D2sl1+vDn;;nkYcJbU\bYnhko EbLJE~,^4Dc2c*~JEJ*@#@&ilsVKh^;kYWsrx7kYx.+$E/O`EC^VGh1;/DWhr \kOnyJb@#@&7(Xns/T'Dw^Cm`.+$EndD`J(z+s/oyEb[rJBP^t.c2cb~rvJ*@#@&7slksC9:rx{.;;/D`Jslbsl9:rxyJb@#@&d/sOwk+D7n.'M+$En/Ocr/hYad+M\n.yJ#@#@&i/;4Nn1YxM+$E+kYvE/!4%+1Y+E*@#@&i2VmX/K;UN{D;;+dOvJ2Vmz/KEU[yJ#@#@&i3n+aWKm;k'M+;!+kO`r3n+a0G^!/ rb@#@&d0bnsNkD;;k.n9'.+$;+kYcE6k+s[kDn;!rM+[yJ*@#@&iNWl!VOl^kCd{D+$;+kY`r[n0mE^YCVrCk E#@#@&d9+WC!VY[nDwUlsn{Dn$E/YvJ9n0mEsY9+O2 l:+J*@#@&i^GxDl1YWW.h{Dn;!n/D`E^KxYC^D0GDs+r#@#@&d10WM:{.+$En/D`E^6WDsE#@#@&d GOk6XDX2+x.;;+kO`rxGOb0XOza++J*@#@&da^l|kN{D5E/O`r6sC|kNyE#@#@&@#@&7@#@&ik6PCw2sbmCYbGx!Ds@!@*JJ~C N~Vb^xd@!@*JJ,l [PkkO+!Ds@!@*JJ,Cx9P6^Cmk9@!@*JEPO4x@#@&i7k6PUGD`kdU!:nDb^vEdDDk:W!O#*POtx~;k+DDr:WEDxf@#@&dikWPUGD`r/ ;:Dr^vD+2Ob:nW!O*#~DtxPM+aOks+GED'X@#@&ddbWP WYvrdx!:Drmc.0.+k4DmYnb*PY4n P.+6./4MlD+'l@#@&7db0~xKYcrkxEsnDbm`Mn5E/DDCYnb*POtUPM+5;/Y.CD+xFW@#@&d7b0,xWD`bdx!:nDbmcd4Wh^C/DNlHdb#,Y4+UPd4KhslkONmXdx8*@#@&7ikWP GD`rkx!:+Mk1cYMl^3M+W./t*bPDt+ ~ODmm0Dn0.nktxFl@#@&idrW,xWOcb/UEsnMk^vYMlm0VbhkD#bPDtnU,YDm^3^k:bOx!@#@&idr0~.bo4YvCwaVr^mYkGU!Ds~8b@!@*EJJ,Ytx,CwaVrmmYrG ED^xlawVb^CYbW E.V~'rzE@#@&7db0~.botOckkO+!.^~q*@!@*JzrPD4+ PdkD+;.^'/bO+!DV,'Ezr@#@&d7@#@&7ikWP1WWM:xE8JPO4x~mKUDl^D0KD:{Jr@#@&i@#@&di0rsY+XO'r@!J,'~JuJ,[~\8^MVWPL~Jmw2sbmlOrKx;D^xr[~1PLPlaw^rmmYrW E.s,[P1~[,\41.s0@#@&idWksnD+aY{Wk^+OnXYP'~,Jsk1n /n{JLPm,[,sk1+U/P'~1P[,-41DV6@#@&di0bVnYnaD'Wk^nY6O~LPPEdbYnEMs{J',m,[PkkDnEMV~[,m~',\41.V6@#@&i7Wk^+D+aYxWbVnYaY,[~~rE/n.Dkh+K;D'E,[,E/DDr:W;Y,[~-(mD^W@#@&dd6rs+D+XYx0rsYn6D~[,PE.wYrhW;Y{ELP.wDk:W!OPLP-41DsW@#@&diWk^+YaO'6k^+O+aO,[~Pr.+6Dnd4DlOn{J'PMn6DnktMlYPL~\(m.V6@#@&7i0k^nY6Y{WrVY6OP'~,J.+$;+kY.CD+'E~LP.+$;/OMlD+PLP78mMVW@#@&d7WbV+Dn6D'0bsnY6DP'P~EslahmrYDkhn{J[~hm6AlbODkhPLP\(mMs0@#@&7d6ksnD+6Dx0bV+DnaY,[,PEhr[DtxJ,'P1P'~SkNO4,[~m,',\81D^0@#@&diWk^+O+XYxWbV+Dn6DP[,~EtkTtO'E',m~[,4+bo4O,[P^~LP-41.^0@#@&di0k^+Dn6D'Wk^+OnXYPL~PrD+aArNDt{J'P^~LP.+aAk9Y4~LPm~',\8mMs6@#@&id6kVYaY{0rVYnaDP[,~JM+w4nro4Y{J'P^~LP.+a4+bo4O,[P^~LP-41.^0@#@&di0k^+Dn6D'Wk^+OnXYPL~Pr/tKAslkY9lz/xELP~/4Gh^ldO9lXd~LP-41.^0@#@&di0k^+Dn6D'Wk^+OnXYPL~PrmtmOOkDV'E[~^,[~m4CYDkOsP[~^,[~\(^MVW@#@&id0bVO+XYx0bVnO6Y,'P,JVKL^tmY{J'P^~LPsWT^tmY~',mP'~74^D^W@#@&7i0bV+D+XO'6ks+D+aO,[P,EYMlm0.nwk'r[~m~',Y.l1VDwd~LPm~',\8mMs6@#@&id6kVYaY{0rVYnaDP[,~JmVVKAODmm0kUoxELP^PL~l^VGADDl^VbxLPL~1P',\(mD^0@#@&di0rVYnaD'0bs+D+6D~'P,JDDCmV.0.+k4'r[~OMlmV.0.+k4,[~,\(mD^0@#@&di0rVYnaD'0bs+D+6D~'P,JDDCmVsb:rY{E[,Y.C13VrhbY~[,-(m.^0@#@&di0bs+D+aY{0rsY+XOPLPPrLnY6E^V;Dsxr[~m,'PT+OW!VV;.^P'P1~LP-(mMV0@#@&i70bVnY6Ox6kVO+XYPL~~JmV^WADCObxL'r'P1P'~mVVGAMlOk L,[~1PLP\(mMs0@#@&7d6ksnD+6Dx0bV+DnaY,[,PEwsCH/GE ['r[~^,[P2smXdW!U9P',m,[P741.V6@#@&di0rsY+XO'6kVOn6DPLP~JWrV[/Mn;!k.n9'J'~1P'P6rV[kD;EbD[PLP^PLP-81DV6@#@&id0bsnY6D'WksnD+aY,'P,JUGDk0zOHwn'r',m~LP WYb0HOXa+~[,m~',\41.V6@#@&i7Wk^+D+aYxWbVnYaY,[~~rN+WC!VOl^rm/xr[,mPLP9n0mEsYmVrCkP[,^PLP\(^.V6@#@&d70rsYn6Dx0bVnO6Y~',PENWmEsDNYw lsn'r[~m,[~[0l!sY9+YaUC:PLP^P'~74^D^W@#@&d7WbV+OnXYx0bsYnXY,[P,J0n+a0Gm!/xELPm,'P0++aWGm!/,[~m~',\8mMs0@#@&776kVnO6O'6r^+O6DP[,PrCm1+2Ys/Lxr[P1~[,lm1n2Ys/TP'P^~LP-41.V6@#@&7i0ksnD+aY{WbVnD+XYPLP,EhV^Ws+hdT'JL~m,[PSnsmK::do~',m~[,-41DsWid@#@&7i0rVO6O{0bV+D+XOPLP~Jbx-rD+:kL'r[P1~'Pbx7kO+hdTP'P1~[,\8^MV0@#@&idWk^nD+aD'6kVYaY,[~PrlssKhm!dYK:k -rY'r[~m~',lsVKAm!/OGskx-rD+~[,^,[~741DV6@#@&7d6ks+D+aO{0k^nY6Y,'~Pr4H+h/Lxr[~m,'P(XnhkoP'~1P'P781Ds6@#@&dd6k^nY6O'6ksnD+6D~[,PJsCrVmNskU'E',m~[,hlbVC[skx~',m~[,-(m.^0id@#@&diWk^+O+XYxWbV+Dn6DP[,~E/sYa/nD-nM'EPL~m,[~dsYwdnM\nD,',m~LP74mMV6@#@&idWk^+OnXY'6rVY+XO~[,Pr/;4%n1YxJ,'P1P'~kE4%n1Y~[,^,[-(mMV0@#@&i70bVnY6Ox6kVO+XYPL~~J1W YCmOWKDh'r~[,m~',mWUOmmO0K.sP',m,[P741.V6@#@&di0rsY+XO'6kVOn6DPLP~Jasm{rN{EPLP^~LP6sC|k[PL~1P',\(mD^0@#@&di0rVYnaD'0bs+D+6D~'P,\(m.VW~LPE]r~[,J@*E@#@&d7@#@&d7?O,sd{mM+lD+K8LmO`r/^.bwYbUoc0k^ndXkY:G4%n1YE#@#@&di?nO,4'Wdcm.+mOYnXY6kV`knD7+.Rsl22mYtvEmKx0bL[lDlcldwEbBY.Eb@#@&d78chDrOPWk^nD+aD@#@&ddk+D~4{xGY4kUL@#@&did+DP0kxUWDtbxL@#@&7i@#@&dir0,2..c1Eh8D@!@*Z~Dtn @#@&ddi+M.WM:do{F@#@&id+^d+@#@&di7h+k/mon'EP4+~1APU+OObxod~4l-+,8+U,/m\+9J@#@&did.+kwGUk+RMnNbD+1O~JKwDkGxd m/2gsn/klLn{J[dnM\nDc;MVn mKN+v:d/mon#@#@&77xN,r0@#@&dsd+@#@&idh+ddmon'rPtPUnSP/nODkUok~1W;^N,xWDP(nPkl-+9Pl~UW:~0b+V9d~lM+,:r/dr o~WM~k mG.M+mOE@#@&7+ [,kW@#@&xN,k6@#@&@#@&vzJz~/KxYm^Y,sWMh~ImNbW~A;ODWU/@#@&k6P^G Yl^O6W.:@!@*rJ~DtxP@#@&i^0KDh {J^4m3[J@#@&d1WGDsF{JE@#@&n^/n@#@&7m6W.h8'J^4mV+9E@#@&710KD:y'rE@#@&+UN,kW@#@&RLwGAA==^#~@%> <%=#@~^BgAAAA==ObYO^+lgIAAA==^#~@%>
<%#@~^FgAAAA==r6PnMDKD:ko@!@*JrPOtx7QYAAA==^#~@%> <%#@~^JQAAAA==@#@&dn N,k0@#@&ir0,:n/klLn@!@*Jr~Y4+xxwgAAA==^#~@%> <%#@~^BgAAAA==n N~b0JgIAAA==^#~@%>
Configuration Settings
Use this option to set and configure the application. Write Permission is required on the Application Directory.
Error : The New Settings could not be saved because this directory has no write permission

To save the new settings you'll have to copy and paste the following code into a blank .txt file and then rename that file to configdata.asp and upload it to the application Directory and your new settings will take place.

Here's the code :


Your current settings :

<%=#@~^BwAAAA==h/dmo5QIAAA==^#~@%>
Licensed to :
Order ID #
Administrator Name / Company
Site URL :


Enter your site's URL

Application URL :

Full URL to the Application
Session Timeouts :
Representatives : Minutes
Customers : Minutes
Chat Refresh Rate : Seconds
Refresh the Chat Messages every n seconds
Live Monitor Refresh Rate : Seconds
Look for new requests every n seconds
Max. Customer Wait Time : Seconds
Maximum time to have a customer on hold before assigning a Representative
Customer Chat Window :
Window Title :
Dimensions : Width : - Height :
Representative Chat Window : Width : - Height :
Visitor Tracking : > Enable Visitor Tracking (Not recommended with MS Access database)
> Track Representatives
Refresh Tracking every seconds
Display up to tracked visitors on the live monitor
Other Options : > Customer Name and E-Mail are required fields
> Save Session Transcripts To database
> Allow Customers to Rate the Support Sessions
> Save The Full URL of the pages where the requests came from
> Play Sound Alert to representatives for new incoming requests
> Focus Chat Window to the user on each representative reply
> Notify when the other party (high bandwith)
Default Customer Alias :
Default Department Name :
Database Options :
This option is only available if you're using a DSN-Less Access Database
Stats Timeframe : Display Stats for the Last days
Invitation Messages :

value="checked"> Allow Reps. To send custom invites to the users
Default Inivitation :
Message to invite the user to a proactive chat

Welcome Message :
A message to display to the user once the chat window is loaded
Accepted Request Message :
A Message to display to the customer once the request has been assigned to a representative
Bye message : (Optional)
You can pop a bye message to the customer once he closes his chat window.
Leave a Message : > Use default form to leave a message
> Use the form at to leave a message
Default E-Mail Address :
A default e-mail address for sending e-mail messages to the departments
SMTP Server :
Server to use for sending the e-mail messages
Message Subject :
Default Subject to use on the Messages